While planning a wedding and choosing the perfect wedding dress can be enjoyable, we understand that you may have many questions or concerns. Below are answers to some of the most frequently asked questions we receive from brides.Where are you located?Do I need an appointment?How long are appointments?Who should I bring with me to my appointment?VIP Signature Experience: Are you looking for an extra special shopping experience?What about undergarments?Can I take pictures during my appointment?What about food and drink?How far in advance should I purchase my dress?Will I need alterations?What forms of payment do you accept?What is your reservation/cancellation policy?
We are located in the heart of Shawsheen Village (intersection of Route 28 & Route 133) in Andover, MA -- in the historic Kiley Law Building. On-street parking is available along Poor Street. On weekends only you may park in the parking lot that is adjacent to our building. Note: the sign states 'For Law Office Only', however, you may park there on the weekend.
Yes, we want to know everything about your wedding so to give you our undivided attention please schedule your appointment.
We schedule our appointments 60-90 minutes. We are not a salon that will rush you out the door when your time is up. Selecting a wedding gown is an important process so we want you to feel relaxed and not pressured.
Selecting your gown is one of the most intimate moments with your family and friends. Plan to bring any key decision makers with you. We don’t want anyone to miss the moment, so if someone can’t join in on the fun, you can Facetime them. To enhance your bridal experience, we recommend the youngest guests to be 6 years, or older.
We have limited space in the boutique and can comfortably host up to 4 guests. If you have a larger party please call us so we can accommodate your needs. You might consider booking a Glam Party appointment.
You bridal stylist will have a pre-appointment consultation with you so that when you arrive we can have gowns pulled ahead of time based on your personal style. Invite family and friends to make a social shopping event. We believe that buying your wedding gown should not feel like any other shopping trip.and most of all stress free!
To book your VIP Signature Experience call to arrange your private experience.
Salon Reservation: $475
Your consultant will be popping in & out of the dressing room to help you into each gown. So, please wear something you are comfortable in. Light colored undergarments, strapless bra, and Spanx (if desired) are suggested.
Yes! We love to have fun and add to your memories! So... snap away!
Skype or Facetime is a perfect solution for those that can’t be with you. Make a special date with your love ones to be ready in case you find the one and need their help in making your big decision!
We ask that you do not bring food/drink into the boutique, unless previously discussed with our staff. Please inquire if you would like to bring in champagne for your appointment.
Dresses can take up to 4-6 months to produce, since it is being made to order. When you factor in shipping and alterations, it could be a 6-9 month total process. We suggest deciding on a dress 6-9 months prior to your wedding date, so you have time built in for fittings and accessorizing. There are rush options for weddings under 6 months, but rush fees do apply.
If you have immediate needs shop OFF the Rack for less. Angelic designer gowns, one of a kind, handpicked just for you all at amazing prices.
All gowns need alterations to give it a perfect fit for your wedding day. Tulle has recommended seamstresses in the local vicinity that you can choose to go to.
We accept all forms of payment (cash, check, credit card). We prefer that you pay for your gown in full. If you prefer to break up the cost a 60% deposit is required to order your wedding gown and the remainder is due upon arrival of your order. Dresses sold "off the rack" must be paid in full.
No exchanges or credits.
Your experience at Tulle is truly crafted with all the goodies! We therefore require credit card information to reserve your experience for all Saturday and Sunday appointments. Like a salon or spa, we require 48 hours notice of a cancellation so we can fill the appointment slot, otherwise a $50 cancellation fee will be charged.
If you are looking for a specific time, and it is not on our scheduler, please call for our availability. We will try to accommodate you as best as possible. We have limited space in the boutique and can comfortably host up to 4 guests.